Thank you for calling ____. If you have your account number, please enter it now. If you do not have your account number, please press the pound sign so that you pause this message while you look for your account number.
I decided to hang up and call back later, which was probably their goal all along.
That is hilarious. And it also reminds me of the time when I called this hostel in Paris and asked them how I get there from x metro stop. Their response: "Okay, so you exit the metro station....and then look at a map."
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